Today, a robot can even look human and imitate human behavior. A robot can contain the tool artificial intelligence (AI) and be self-learning. These are often industrial tasks in a factory. A robot is a programmable machine that (usually) not only processes information, but can also perform various physical tasks. The name robot is derived from “robota”, which means compulsory labor. It is a lead generator and customer service in one. You can program a chatbot in such a way that it also collects valuable customer data for you. A chatbot is available 24/7 for the customer. They automate the process of the interaction between your company and a potential customer on your website. What is a chatbot?Ī chatbot is designed and programmed to have an interactive conversation with people. What a bot can do depends on the person programming the bot to do something. This allows them to be categorized much faster than humans could ever do.īecause bots are often easy to implement, they are also used to spam on social media, forums or in games. What is a bot?įor example, Google uses bots to analyze and index content on the web. WhatsApp is the popular free app that allows you to send messages, files, photos and videos to friends and family.
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